Services for Smooth & Reliable Operation
Our “SERVICES” section details how Bandwidth engineers your installation for maximum remote control efficiency. We deliver clients a smooth, reliable experience and resolve most issues quickly through our remote interfaces.
Remote Management Services
Managed IT services form the essential backbone of contemporary business operations. Remotely monitoring systems, making real-time adjustments, and resolving network conflicts ensure the smooth, reliable daily performance of all connected devices. Whether proactive or reactive, remote network management is no longer optional—it is mission-critical.
What Bandwidth’s Managed IT Provides
• Continuous Monitoring: We keep a watchful eye on your key systems to identify and correct issues before they escalate, such as detecting and resolving certain Internet Service Provider (ISP) outages.
• System Security & Protection: Your digital assets are safeguarded against intrusions, protecting critical infrastructure like controlled entry points and security cameras from unauthorized access.
• Updates & Reconfigurations: When firmware updates become available, we seamlessly push them to individual devices outside of standard business hours to avoid daytime disruptions.
• Reboot & Restore Capabilities: Utilizing advanced OvrC systems, we can safely reset devices remotely through power cycling.
Managed Power Resets & Recovery (WattBox)
We can remotely reconfigure and reset routers, data switches, cameras, and other connected hardware. Ironically, most device issues can be resolved simply by power-cycling the equipment, which we handle easily through managed power systems and WattBox power controllers on OvrC.com.
A major advantage of this setup is the ability to place a dedicated app on a key user’s phone, allowing them to power-cycle unresponsive devices—such as a camera or data switch stuck after an overnight firmware update—with a single tap. Bandwidth’s remote networking capabilities ensure your systems run at maximum performance, reliability, and security.
Telephones (Remote Managed & Configurable)
We can remotely test, troubleshoot, or reconfigure a single desktop unit or an entire phone system at any time. Our cloud-based capabilities provide near-infinite flexibility that a conventional telephone company simply cannot match. Leveraging modern MAC-addressable hardware, readdressing and updating your devices is seamless and straightforward.
With our advanced remote management and configuration, we deliver a wide range of powerful options: 
• Extension Reassignment: Instantly change a phone number or department for any handset, regardless of its physical location.
• Seamless Offsite Operation: Relocate a phone to an off-site location while maintaining the exact functionality of your primary office.
• Dynamic Customization: Repurpose devices, renumber extensions, or reset outside direct inward dial (DID) numbers on the fly.
• Hassle-Free Hot-Swaps: Quickly replace a defective device with a verified unit, instantly reprogramming it with the previous user’s exact identity, settings, and number.
• Easy Scalability: Seamlessly expand your system as your company grows, adding new phones and direct dial numbers whenever needed.
• Internal Intercom Solutions: Easily integrate specialized internal-use phones for environments like warehouses and stockrooms.
Video Surveillance with AI Solutions
Video cameras have evolved far beyond traditional local NVR storage. Today’s hardware delivers enterprise-grade intelligence, split across two primary brand tiers depending on your operational scale and cloud requirements: 
• Premium Industrial Grade (Verkada): Fully integrated edge-based AI functions like advanced person identification, detailed movement logging, and robust analytics—delivering high-end capabilities previously found only in enterprise or cinematic applications. Completely cloud-managed beyond the local hardware controller.
• Conventional Grade (Ubiquit, Alibi, Eagle Eye, Luma): Cost-effective, high-resolution imaging with reliable tracking features, operating via a local NVR data recorder or gateway paired with cloud access.
VIDEO SYSTEM PLANNING
(1) DEFINE VIEWING NEEDS
• Safety Alerts: Real-time notifications for potential security incidents or breaches.
• Hourly Activity Logging: Automated metric tracking of foot traffic and movement density per hour.
• In-Facility Journey Tracking: Mapping end-to-end movement paths of individuals throughout the building.
• Zone Crossing Alerts: Instant triggers when a subject breaches designated restricted boundaries.
(2) CHOOSE AI RECOGNITION & ACTION OPTIONS
• Proactive Threat Mitigation: Automated triggers to lock doors upon detecting high-risk security events.
• Safety Compliance Monitoring: Automated detection of human safety errors, such as missing hard hats or safety vests.
• After-Hours Monitoring: Alerts for personnel working outside of approved operational schedules.
• License Plate Recognition (LPR): Automated capture and logging of vehicle plate data at entry/exit points.
• Facial Search Analytics: Rapid AI-powered retrospective searching of recorded footage for specific faces.
(3) THE INSTALLATION PROCESS
• Network Architecture: Install an Access Controller at your primary network rack. This central signaling unit connects all remote devices and routes outbound traffic through a single network connection.
• Deployment: Physically mount, wire, and configure cameras according to your mapped coverage zones.
• Platform Integration: Link devices to their respective environments—leveraging Verkada’s fully cloud-based ecosystem or Ubiquiti’s local NVR-to-cloud gateway architecture.
Which of these AI recognition features or camera tiers best aligns with your facility’s immediate security priorities?
Controlled Entry (Remote Configuration Changes)
Building access has evolved from basic convenience into a critical safety element. We partner with two industry leaders: Ubiquiti for scalable, straightforward topology, and Verkada for premium commercial-grade systems. Both offer robust installation paths and flexible options tailored to your facility.
CONTROLLED ENTRY PLANNING
(1) CHOOSE ACCESS OPTIONS
• Mobile NFC Credentials: Unlock doors seamlessly using Apple Wallet or Google Wallet.
• Hands-Free Entry: Utilize Bluetooth signaling or facial recognition for touchless access.
• Encrypted Keycards & Fobs: Upgrade security beyond vulnerable older proximity cards.
• Remote Verification: Maintain full remote control with verified remote unlocking.
(2) CHOOSE SYSTEM COMPONENTS
• Hardware: Choose between heavy-duty shielded motorized locks or conventional lever handle assemblies.
• Readers: Install readers equipped with keypads and RFID access.
• Intercom Integration: Step up security further with integrated video and intercom solutions.
(3) THE INSTALLATION PROCESS
• Most systems are cloud based beyond the controller hardware box.
• Install an “Access Controller” at your primary network rack which connects all the remote devices to a central signaling unit addressing outbound via one network connection
• Run CAT6 prepped for POE+ power requirements for the higher power motors
• Next, install RFID keycard or keypad readers at the entries
• Register new keycards, keyfobs, Bluetooth signaling, or NFC signature for phones
• Finally, begin the registration process for each person and device giving limited location permissions
Failover Networking Options
(Automatic ISP switch-over)
Like the power grid feeding your home, one of the few things outside of our control is the reliability of the internet signal from your ISP (Internet Service Provider).
While fiber-optic cabling has improved connectivity, many business locations remain tied to coaxial installations because modems are required for static IP addressing—which is critical for credit card readers and Point-of-Sale (POS) systems.
We can manage and optimize everything once the network enters your building, but if the ISP goes offline, business stops and remote access is lost… until now.
1. Cellular “Failover” Data Solution
Using specialized dual-WAN bandwidth routers, we can automatically failover to a cellular data connection with a switchover time of under one minute. While cellular data is typically slower, it keeps your office phones, computers, and financial systems running seamlessly during an outage.
2. Satellite Backup & Takeover
For absolute reliability, we have configured numerous businesses with satellite failover using Starlink services. Thanks to Starlink’s recent speed and reliability enhancements, we even have several installations using Starlink as a primary connection in areas prone to constant ISP interruptions.
Your Data Security Partner for HIPAA, Online Finance, Credit Card Readers, Point of Sale
At Bandwidth Services, data security is our top priority. Because sensitive personal and financial data flows through modern networks every day, we maintain all our systems to the highest operational security standards.
Our comprehensive compliance standards and specialized networking solutions include:
• HIPAA Compliance: We help safeguard medical records and health insurance data, adhering to federal standards designed to keep patient health information strictly private and secure for healthcare providers, facilities, and billing groups.
• Browser-Based Banking: We mandate TLS/HTTPS security standards on all data passing through Bandwidth-supplied routers and networks.
• Credit Card Readers: All Bandwidth networks are configured for secure card readers utilizing PCI/DSS compliance standards, complete with dedicated static IP addressing.
• Online Buying & Selling: Our networks support all essential safety protocols and can be scaled to include dedicated IP addressing when required.
• Point-of-Sale (POS) Systems: We bring extensive hands-on experience supporting restaurant POS readers and automated ordering systems.
• Fax Machines: For medical and financial institutions that still require traditional fax communication, we supply reliable analog telephone interfaces via ATA adapters.
With multiple clients already relying on us across some or all of these areas, secure, compliant networking is second nature to Bandwidth Services.
Backup Power Systems
The Hidden Cost of Minor Power Fluctuations
The most common business network failures today are not caused by major blackouts, but by simple intermittent power outages and minor voltage sags (brownouts). Even brief power drops can disrupt a handful of devices, wreaking havoc as they struggle to recover their IP addresses—often leading to address conflicts and connection collisions. These issues are particularly common in areas prone to severe weather, electrical storms, or high winds.
The Whole-Network Battery Backup Advantage
When network hardware experiences a power dropout of just a few seconds, key components like modems and data switches can take 10 to 15 minutes to fully reboot, reassign IP addresses, and stabilize.
• Save Valuable Time: Keeping mission-critical equipment online prevents thousands of dollars in lost productivity while staff wait for systems to recover.
• Protect Revenue: Uninterrupted power prevents sudden drops in sales and data loss during brief outages.
• Reliable Uptime: Once properly sized, a quality rack-mount uninterruptible power supply (UPS) can keep an entire hardware rack running for roughly 1 hour.
Proactive Monitoring & Management
As noted in our network management overview, our team can remotely monitor the power status of your key devices and instantly detect when the network goes offline—even during brief outages.
• Remote Power Control: We can remotely reset any or all devices on the system as needed without requiring an on-site visit.
• Advanced Diagnostics: Beyond basic monitoring, we track maximum, minimum, and real-time voltages to catch electrical anomalies early.
• Data Reporting: We data-log the exact number of occurrences and the total minutes your UPS supports the system each month for complete visibility.